Return Policy
At Fasita, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
Return Eligibility
You may return any unused and unworn items within 14 days of delivery. Products must be:
In original condition
In original packaging
With tags attached and no signs of wear
How to Return
Contact our customer support at [email/contact info] with your order number.
We'll guide you through the return process and provide a return address.
Pack the item securely and send it back using a trackable shipping method.
Refunds
Once we receive and inspect the item, we’ll process your refund within 5–7 business days. Refunds will be issued to your original payment method. Shipping fees are non-refundable unless the return is due to our error.
Exchanges
If you need a different size or color, please return the original item and place a new order.
Non-Returnable Items
Final sale items, worn footwear, and items without original packaging or tags cannot be returned.
If you have any questions or need assistance, our support team is always ready to help.