Privacy Policy

At Denita Dental Clinic (“Denita,” “we,” “our,” or “us”), we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our dental services. By accessing our website or using our services, you agree to the terms of this policy.

1. Information We Collect

We collect various types of personal information to provide you with high-quality dental care and a seamless experience.

A. Information You Provide to Us

When you interact with us, you may provide:

• Personal details: Name, phone number, email address, home address, date of birth.

• Medical and dental history: Health conditions, previous treatments, allergies, and prescriptions.

• Appointment details: Requested services, preferred appointment times, consultation notes.

• Payment information: Billing address, credit/debit card details, insurance information.

• Communication records: Emails, messages, or inquiries submitted through our website.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• Technical information: IP address, browser type, operating system, and device information.

• Usage data: Pages visited, time spent on the website, and interactions with content.

• Cookies and tracking technologies: Small files stored on your device to enhance user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Dental Services: To schedule and manage appointments, offer treatment, and deliver personalized dental care.

• Communication: To respond to your inquiries, send appointment reminders, and share relevant updates.

• Billing and Payment Processing: To process transactions and manage insurance claims securely.

• Marketing (with Your Consent): To send promotional offers, newsletters, and educational materials.

• Website Improvement: To analyze website traffic and enhance user experience.

• Legal and Regulatory Compliance: To comply with medical and legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. How We Share Your Information

Your information may be shared with:

• Dental Professionals & Staff: To provide accurate diagnosis and treatment.

• Payment Processors & Insurance Providers: To facilitate transactions and claims.

• Legal Authorities: When required by law, such as responding to subpoenas or legal processes.

• Service Providers: Third-party vendors who assist in website maintenance, marketing, or analytics.

All third-party service providers are required to comply with strict confidentiality obligations.

4. Data Protection & Security

We take appropriate security measures to protect your personal information, including:

• Encryption: Secure transmission of sensitive data.

• Access Control: Limiting data access to authorized personnel only.

• Regular Monitoring: Detecting and preventing unauthorized access or data breaches.

While we implement strong safeguards, no system is completely secure. We encourage you to protect your personal data when sharing online.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website performance and improve user experience. You can adjust your browser settings to disable cookies; however, this may affect website functionality.

Types of cookies we use:

• Essential Cookies: Necessary for website operation.

• Analytics Cookies: Help us understand visitor interactions.

• Marketing Cookies: Used for personalized advertising (only with consent).

6. Your Rights & Choices

You have the right to:

• Access your personal data and request a copy.

• Correct inaccurate information to keep your records up to date.

• Request deletion of your data unless required for legal purposes.

• Opt out of marketing communications at any time.

• Restrict processing of your data under certain circumstances.

To exercise your rights, contact us at [Insert Contact Information].

7. Data Retention

We retain your personal information only as long as necessary for:

• Providing dental care and services.

• Compliance with medical and legal obligations.

• Internal record-keeping purposes.

Once no longer needed, your data will be securely deleted or anonymized.

8. Privacy Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review this page regularly. Continued use of our services after updates indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

We are committed to protecting your privacy and ensuring a safe and trusted dental care experience.