FAQs

1. How do I buy a yacht?

Buying a yacht with Aulora starts with browsing available models, then consulting our sales experts for guidance. Once you select a yacht, we help arrange inspections, paperwork, and payment. After full payment, ownership is transferred along with documents, registration, and after-sales support to ensure smooth sailing.

2. What payment options are available?

We accept secure payments via bank transfers, certified checks, or approved financing partners. For purchases, payments are staged by milestones; rentals and tours require deposits with balance before departure. Escrow accounts may be used for added security. All payments comply with international financial and legal regulations.

3. Can I finance a yacht purchase?

Yes, Aulora partners with trusted financial institutions to provide yacht financing options. Financing terms depend on yacht type, buyer profile, and repayment capacity. Our advisors guide you through the approval process, ensuring transparency. Financing helps make yacht ownership more accessible without compromising your financial stability or flexibility.

4. How do I rent a yacht?

Renting a yacht is simple: choose a yacht from our fleet, confirm availability, and place a deposit to secure your booking. Final payment is required before departure. Rentals include crew, safety equipment, and fuel for planned itineraries. Extras such as catering, port fees, or premium activities may apply.

5. What is included in charters?Charters typically include the yacht, standard crew, and essential safety equipment. Fuel is provided for the planned route, and basic amenities are available onboard. Additional services such as catering, excursions, and premium activities are optional. Detailed inclusions and exclusions are always shared before booking to ensure transparency.

6. How do I book a tour?

Booking a yacht tour begins with choosing your itinerary online or contacting our team. Confirm the date and number of guests, then pay a deposit to secure your spot. Final balance is due before departure. E-tickets and itinerary details are shared after confirmation, ensuring you are fully prepared.

7. What is the cancellation policy?

Our cancellation policy depends on service type. For yacht purchases, deposits may be refundable within inspection periods. Rentals and tours canceled early may qualify for refunds or credits, while late cancellations or no-shows are non-refundable. Policies are clearly stated before booking, giving peace of mind and fairness to guests.

8. Do tours include guided activities?

Yes, most yacht tours include guided activities such as swimming, kayaking, snorkeling, or cultural visits. Professional guides ensure safety and enrich the experience with local knowledge. Some premium activities like diving or private dining may carry extra charges. Details of included and optional experiences are provided before each booking.